Terms of Service
1. Scope of Terms
Welcome to Taviworiamelis (https://taviworiamelis.com). These terms apply to your access to and use of this website, including product browsing, account use, and order purchases.
By accessing or using this website, or by submitting an order through this website, you agree to these terms within the scope permitted by applicable law. We may update these terms from time to time and publish the revised version on this page. The updated terms take effect from the date of publication or the stated effective date, but will not retroactively affect completed transactions in a manner prohibited by applicable law.
2. User Responsibilities
If this website provides account features, you should provide accurate information and properly safeguard your login credentials. If you discover unauthorized account access, please contact us promptly.
You may not use this website to engage in fraud, illegal activities, unauthorized data access, interference with website security, or other conduct that harms the normal operation of the website.
If there is a reasonable security, fraud, or violation risk, we may restrict or suspend the relevant account or access permissions within the scope permitted by applicable law. We will make reasonable efforts to maintain the normal operation of the website, but we do not guarantee that the service will always be uninterrupted, completely error-free, or absolutely secure.
3. Product Information and Pricing
We will make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, and other information are accurate. Due to lighting, screen settings, material characteristics, or normal production variations, the actual furniture may differ slightly from the images.
Product inventory, prices, and promotional information may change. We may correct erroneous information in accordance with law and contact affected customers where appropriate. For confirmed orders, we will not arbitrarily increase fees, substitute items, or make major changes without your consent as required by law.
4. Orders and Payment
Submitting an order does not necessarily mean the order has been finally accepted. An order confirmation email may only indicate that we have received the order, depending on the checkout process and applicable law.
You should provide accurate billing, shipping, and contact information and use the payment methods actually provided on the checkout page. Payment processing and order acceptance are carried out according to the actual transaction process.
Applicable taxes, shipping fees, and other charges will be disclosed before purchase within the scope required by law. If you discover an order error, payment failure, or duplicate charge, please contact us promptly.
5. Shipping and Delivery
We provide shipping services within the United States. The current shipping arrangements are as follows:
- Order processing time: Usually 1-3 business days.
- Estimated transit time: Usually 6-10 business days.
- Estimated total delivery time: Approximately 9-13 business days.
- Shipping fees: Orders with an item amount below $100 are charged $9.99; orders with an item amount of $100 or more are exempt from shipping fees.
- Carriers: Depending on the order and actual logistics arrangements, FedEx, DHL Express, or UPS may be used.
The above timeframes are estimates and not guaranteed delivery dates. According to the current shipping policy, product prices include applicable taxes as described in the policy, and customers generally do not need to pay additional customs-related fees upon delivery, subject to actual shipping arrangements and applicable law.
After shipment, we will provide logistics tracking information where available. If delays, address errors, item damage, or non-delivery of packages occur, please contact us for assistance.
For details, please refer to the Shipping Policy.
6. Order Cancellation
If an order has not yet been shipped, you may request cancellation, subject to review and confirmation. Submitting a request does not mean the order has been successfully canceled.
After cancellation is approved, we will usually initiate a refund within 1-5 business days. The actual arrival time depends on the payment service provider or financial institution.
Shipped orders usually cannot be canceled through the regular process, and you may request a return after receiving the item in accordance with the return policy. The above provisions do not limit mandatory cancellation rights or other consumer rights granted to you by applicable law.
For details, please refer to the Cancellation Policy.
7. Returns and Refunds
According to the current policy, eligible items may be returned voluntarily within 35 days from the date of receipt. We currently do not provide direct exchange services.
Please contact customer service before sending the item back and follow the provided return instructions. For eligible voluntary returns, customers may need to bear reasonable return shipping costs that have been disclosed in advance and are permitted by law. For confirmed defects, transportation damage, or wrong item shipments, the relevant handling shall be carried out in accordance with applicable policies and law.
For requests that meet refund conditions, a refund will usually be initiated within 1-5 business days after the returned item is received and necessary inspection or verification is completed, generally to the original payment method. The actual arrival time depends on the relevant financial institution or payment service provider.
For details, please refer to the Returns & Refunds Policy.
8. Privacy Protection
We may collect personal information when you browse the website, use your account, place an order, or contact customer service, for disclosed purposes such as order processing, payment, delivery, customer service, website operation, and fraud prevention.
We may share necessary information with payment, logistics, and technical service providers within the scope described in the privacy policy and permitted by law, and may use cookies or similar technologies based on actual business and applicable law.
Under applicable law, you may have the right to access, correct, delete, or restrict the use of some personal information, and to opt out of certain data processing activities. The specific arrangements are subject to applicable law and the website's actual privacy practices.
9. Intellectual Property and Website Use
The text, images, designs, logos, and other content on this website may be protected by intellectual property laws. Without authorization or legal permission, you may not copy, distribute, modify, or commercially exploit the relevant content.
You may not use this website to engage in illegal activities, damage website security, or access systems without authorization. We may take reasonable measures within the scope permitted by applicable law to protect the website and related rights.
10. Limitation of Liability
We will make reasonable efforts to maintain the normal operation of the website and provide accurate information, but we do not guarantee that the website will always be uninterrupted or completely error-free.
Within the scope permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses that may be excluded by law. These terms do not exclude or limit liability that is prohibited from being excluded or limited by applicable law, nor do they affect consumer rights that cannot be waived under law.
11. Governing Law and Dispute Resolution
These terms are interpreted and enforced in accordance with applicable law and comply with mandatory consumer protection provisions applicable to the relevant transactions.
If you have questions about orders, payments, shipping, or these terms, please contact us first, and we will make reasonable efforts to assist with a resolution. No provision of these terms limits your rights to complain, litigate, or other rights that cannot be waived under law.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain effective within the scope permitted by applicable law.
12. Contact Us
If you have any questions, please contact us through the following methods:
Website: https://taviworiamelis.com
Email: care@taviworiamelis.com
Phone: +1 (407) 328-5741
Address: 1720 W 14th St, Sanford, FL 32771, US
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time, ET)
Thank you for visiting our website.